Messaging

SMS Text Message Consent

DropHaul-powered operators may send you SMS text messages to keep you informed about your portable sanitation services.

What Messages You'll Receive

By providing your phone number and opting in, you consent to receive SMS text messages from your service provider (a DropHaul-powered operator) including:

  • Service delivery and pickup confirmations
  • Scheduling reminders and appointment updates
  • Driver arrival notifications
  • Invoice and payment notifications
  • Service status updates
  • Account-related alerts

Message Frequency

Message frequency varies based on your service schedule and account activity. You may receive multiple messages per week during active service periods. Messages are only sent when relevant to your services.

Message & Data Rates

Message and data rates may apply. Check with your wireless carrier for details about your text messaging plan.

How to Opt Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive. After opting out, you will receive a one-time confirmation message and no further texts will be sent.

Need Help?

Reply HELP to any message for assistance, or contact us at support@drophaul.app.

Your Consent

By providing your mobile phone number to your service provider, you expressly consent to receive recurring automated SMS text messages related to your services. Consent is not a condition of purchase. You may opt out at any time.

Your information will not be shared with third parties for marketing purposes. For more details on how we handle your data, please review our Privacy Policy and Terms of Service.

Supported Carriers

Messages are supported on all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others.