# DropHaul vs ServiceTitan: Portable Toilet Software Compared _Source: https://www.drophaul.app/compare/servicetitan_ ServiceTitan is a powerful system for trades that dispatch technicians to service calls. DropHaul is built for units that sit on sites, with QR unit tracking, delivery and swap workflows, AutoShare, and published pricing. ServiceTitan is enterprise field service software for residential and commercial trades, with deep dispatch, call booking, pricebook, payroll, and marketing tools. Its model is technicians visiting customer equipment, not rental units placed at job sites. DropHaul is built around portable sanitation units, with QR unit scanning, delivery, service, swap, and pickup workflows, AutoShare across 13 events, and flat published pricing. Last reviewed: October 25, 2026. ## At a glance - **ServiceTitan pricing:** Quote only. Priced per technician across Starter, Essentials, and The Works. - **DropHaul pricing:** Free plan, then $149 / $299 / $599 per month. Flat per tier with no per-seat fees; trucks, units, and team members are capped by tier (2, 10, and 25 trucks). - **ServiceTitan is best for:** Large HVAC, plumbing, electrical, and septic contractors that need call center, pricebook, payroll, and marketing in one system. - **Category:** Field service software ## Feature comparison | Capability | DropHaul | ServiceTitan | | --- | --- | --- | | Published pricing | Yes: Published: free plan, then $149 / $299 / $599 per month | No: Quote only; priced per technician | | Contract and trial | Yes: No contract or required setup fee; 14-day trial on paid plans | Not documented: Not published | | Built for portable sanitation | Yes, built only for portable sanitation | No: Trades like HVAC and plumbing; septic page, no portable sanitation workflow | | Unit tracking with QR or barcode scans | Yes: QR and barcode scanning for every unit (Pro and up) | Not documented: Customer equipment and parts; rental units at sites not documented | | Route optimization | Yes: Road-aware optimization with monthly credits (Starter and up) | Partial: Dispatch Pro; per-route optimizer in private preview | | Native mobile app | Yes: Native iPhone, iPad, and iPhone Duo app; Android coming soon | Yes: ServiceTitan Field for iOS, iPadOS, and Android | | Offline driver app | Yes: Full driver workflow without signal; syncs on reconnect | Partial: Job status, notes, photos offline; payments and inventory need signal | | Automatic customer updates across the job | Yes: AutoShare texts or emails customers automatically from quote to payment (Pro and up) | Partial: On-the-way text or email with technician photo and GPS link | | Two-way customer texting | Yes: Threaded SMS and email chat from your own number (Pro and up) | Partial: Office two-way chat; technicians can reply but not start | | QuickBooks Online | Yes: Invoice push on Starter; two-way sync on Pro and up | Yes: QuickBooks Online, enabled through your CSM | | Telematics and fuel cards | Yes: Samsara, Motive, Geotab, Verizon Connect (1 on Pro, all four on Fleet); WEX and Fuelman on Fleet | Not documented in the sources we reviewed | | Official MCP server for AI assistants | Yes: Official MCP server for Claude, ChatGPT, and other AI assistants | Not documented; public REST API and Atlas AI assistant | ## Where ServiceTitan is strong - Very deep dispatch, call booking, pricebook, payroll, reporting, and marketing. - A mature mobile app with partial offline support and a customer portal. - An automatic on-the-way message with the technician’s photo and a live GPS link. - Serious AI investment with Titan Intelligence and the Atlas assistant, plus a public REST API. ## Where DropHaul is different ### Built around units that sit on sites DropHaul tracks each restroom unit by QR or barcode from yard to site and back, with delivery, service, swap, and pickup workflows. ServiceTitan documents customer equipment and parts inventory, not rental units placed at sites. ### Route optimization from Starter DropHaul includes road-aware route optimization from the Starter plan. ServiceTitan documents its per-route optimizer as a private preview for specific accounts. ### More than an on-the-way text ServiceTitan sends an automatic on-the-way message. AutoShare also covers scheduling, completion, quotes, invoices, overdue notices, payments, refunds, and unit swaps, with per-customer overrides. ### Published pricing, no technician math DropHaul is flat per tier with no per-seat fees. ServiceTitan is quote-only and priced per technician. ### AI assistants on your data DropHaul ships an official MCP server, so Claude and ChatGPT can look up jobs, units, and invoices with your permissions. We found no official ServiceTitan MCP server. ## Which should you choose? **Choose ServiceTitan if:** - You run a large trades business where portable sanitation is a small side line. - You need a call center, pricebook, payroll, and marketing suite in one system. **Choose DropHaul if:** - Portable restrooms are your business and you need unit-level tracking. - You want route optimization and customer automation without an enterprise contract. - You want to see the price and start this week. ## Switching from ServiceTitan to DropHaul DropHaul is built to be self-serve: the importer reads ServiceTitan’s exports, spreadsheets, and PDF route sheets in PDF, CSV, TSV, and Excel formats. Prefer to hand it off? Switch & Setup, DropHaul’s optional paid migration service, moves your data, sets DropHaul up, and trains your crew (https://www.drophaul.app/switch). 1. Start on the free plan or a 14-day paid trial. No card is needed for the free plan. 2. Import your customer, site, and unit lists from spreadsheets or exports with the built-in importer, or hand the move to Switch & Setup. 3. Print QR labels for your units so drivers can scan each one at the stop. 4. Turn on AutoShare once your drivers are running routes, so customers start hearing from you automatically. ## FAQ **Is ServiceTitan good for portable toilet companies?** ServiceTitan is built for trades that send technicians to customer equipment, such as HVAC, plumbing, and septic. As of October 2026 its site does not document portable rental units placed at sites, unit QR scanning, or delivery, swap, and pickup workflows. DropHaul is built for exactly that. **How much does ServiceTitan cost compared to DropHaul?** ServiceTitan does not publish prices; its plans are quote-only and priced per technician. DropHaul publishes a free plan and flat paid plans at $149, $299, and $599 per month with no per-seat fees. **Does ServiceTitan have route optimization?** ServiceTitan offers Dispatch Pro for AI dispatch, and documents a per-route stop optimizer as a private preview for specific accounts. DropHaul includes road-aware route optimization on Starter and up. ## Sources - [ServiceTitan pricing](https://www.servicetitan.com/pricing) - [ServiceTitan septic software](https://www.servicetitan.com/industries/septic-business-software) - [ServiceTitan Field app offline capabilities](https://help.servicetitan.com/docs/servicetitan-field-mobile-app-offline-capabilities) - [ServiceTitan dispatch notifications](https://help.servicetitan.com/docs/enable-text-and-email-dispatch-notifications) - [ServiceTitan two-way chat](https://help.servicetitan.com/docs/manage-two-way-chat-in-fma) - [ServiceTitan route optimization](https://help.servicetitan.com/how-to/optimize-your-routes) - [ServiceTitan QuickBooks Online setup](https://help.servicetitan.com/docs/qbo-onboarding-step-1-set-up-quickbooks-online-integration) Competitor information comes from each vendor’s public website, help center, pricing page, and app store listings as of October 25, 2026, and may have changed. “Not documented” means we could not find the capability in the vendor’s public materials, not that it does not exist. Trademarks belong to their owners. Spot something out of date? Email hello@drophaul.app and we will correct it.